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Customer Service
lace dress factory customer service
CUSTOMER SERVICE
Basic services
1.Quotation& sampling
We have 2 experiences designer teams, lace designer team and garment designer team. Quotation and sampling can be finish in 5-7 days.
2.Offer our newest samples
Teclace Dress develop new style of lace products every year, we can always provide the latest lace design samples to customers for selection.

Customized services
1.Customized lace
We can customized the lace according to your specific requirement.
2. Customized garment
We can customized lace garment according to your draft.
3.OEM or ODM service
We can accept OEM service. Also we have our own designer team. Welcome to choose our ODM.
4.Coloring (dyeing)
All coloring (dyeing) products are Eco-friendly processing ( emvironment dyeing ).
5.Quality control
We will send PP samples to customers for approval before mass production. During mass production, we will send shipping samples and colored lace samples again to double check with the customer. We have strict inspection procedure before shipping, third party inspection agency assigned by customer is welcome.
6.Shipping item 
Shipped samples by express, goods can be shipped by sea freight or air freight.
7.Payment term
30% T/T deposit, 70% T/T before shipping . If large amount, L/C is workable.

After-sale service
When client receive the goods, if any quality problems,please contact us freely. We will have a disscuss about it to make you satisfied. And we never let it happen next time. You can have a good service from us. If you have any requirements or questions we will reply you within 24 hours. Please contact our Email: johnny@teclacedress.com